Shipping policy
Contactless Home Delivery
In order to protect the health of your household and our delivery partners, signatures for home delivery are no longer required. The delivery driver will record your name and sign on your behalf. For more information about Australia Post delivery click here.
For most items*, we charge a flat delivery fee per order as listed below:
| Location | Cost Per Order | Time Frame |
| Metropolitan Areas | $14.99 | 3-7 business days |
| Regional Areas | $14.99 | 4-7 business days |
| Large Items | $18.99 | 5-8 business days |
| *Bulky Items (>10kg) (Regional Areas may be subject to additional shipping and handing changes) |
Approx. $29.99 | 5-8 business days |
*Bulky or fragile goods may incur an additional cost.
After your order has been shipped you will receive an email or SMS informing you of your parcel’s tracking number and the carrier it is shipping with. Please note that these delivery times are estimates only, and actual delivery times may vary. We are not responsible for any delay, late delivery or failure to deliver. Where practicable, we will provide you with notice of such delay as soon as reasonably possible. Orders placed on Friday after 12 pm, weekends and public holidays will be shipped on the next business day.
Pre-orders
Pre-ordered items are delivered in accordance with the advertised delivery time frames.
If your order contains both ‘pre-order’ and ‘non-pre order’ items, the items which are not subject to a ’pre-order’ may be picked and packed and sent separately. Separate delivery fees may be charged for each delivery.
Authority to Leave
At the checkout, you may grant the carrier authority to leave some goods at the delivery address even if unattended (except for Next Day and 2 Day Delivery which requires a signature on delivery). However, please note that neither 7Figures Toys nor the carrier will be liable for loss or theft of the goods and the goods will be left at your risk. In addition, the carrier retains the discretion not to leave the goods unattended, including where the carrier deems it to be unsafe to do so.
Re-delivery Fees
Please note that should the order be unable to be delivered to or left at the delivery address, a re-delivery fee may apply.
Our Shipping Partners
Please note that our carrier companies’ delivery policies also apply and that some orders cannot be shipped to selected areas.
To get up to date information on our shipping partner Australia Post. Click here for more information